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Cakes by Word of Mouth


They Speak for themselves!

Terms and Conditions


Basic Range Cakes - Orders

For simple orders at least ten days notice is required for our basic range cakes. Any orders placed under ten days may be subject to a short notice fee due to the need to rush the order, whilst still ensuring the perfect finish.


Payment

Basic range cakes are required to be paid for in full.

All basic range cakes are collection only on the day or the day before the event.


Customised Cakes - Orders

Two months notice is generally sufficient to secure your order. It is advisable to book further in advance to make sure we have availability. It is certainly possible to accept short notice orders depending on the type of cake and the date required, so please let us know your requirements and we can discuss all the details. However, depending on the details short notice fee may apply to ensure the perfect finish.


Payment

A 50% non-refundable deposit is required to secure your order. The balance will be payable 3 weeks before collection or delivery.


Collection and Delivery

We provide delivery and set up at a reception for an additional fee, which can be discussed at consultation. Customised cakes can also be collected from us usually on the day or the day before the event as agreed between us.


Cake Stand, Traditional Knives

Unfortunately we are unable to provide cake stands and knives.

Terms and conditions are subject to change without advanced notice.